Frequently Asked Questions

Orders and delivery

Will I receive tracking information?

Yes. Tracking details are sent when your order is dispatched so you can follow its progress.

How can I check my order?

Use the Track Your Order link in the store navigation or contact our support team if you need assistance.

Products

How do I choose the right product?

Start with the need you want to support—everyday support, muscle recovery or personal care—then review the product details and intended use on the product page.

Where can I find product specifications?

Size, ingredients, included items and usage information are shown on the relevant product page when available.

Payments and returns

Is checkout secure?

Yes. Payments are processed through Shopify's secure checkout.

Can I return an item?

Eligible items can be returned within the stated return window. Review our Returns & Refunds page for the conditions and contact us before sending an item back.