Shipping Information

Order processing

After placing an order, you will receive an order confirmation by email. When your order is dispatched, tracking information will be sent to the email address used at checkout.

Shipping cost and delivery estimate

Available shipping options, costs and estimated delivery times are shown at checkout based on your destination and the items in your order.

Tracking your order

Use the tracking link in your dispatch confirmation or visit the Track Your Order page. Tracking may take a short time to update after dispatch.

Address accuracy

Please check your shipping address carefully before completing checkout. If you notice an error, contact us as soon as possible. Changes may not be possible once an order has entered processing.

Need help?

If tracking has not updated for an extended period or your parcel appears delayed, contact our customer support team with your order number.