Shipping policy

Shipping & Delivery

Shipping Rate

We offer free shipping on select orders and promotions depending on the product and destination.

International Shipping

Lumbarez proudly ships to customers worldwide. Shipping availability may vary depending on your location and local carrier restrictions.

Order Processing

Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary by location. Most orders arrive within 8–14 business days depending on your country and local courier services.

Tracking Information

Tracking details will be sent to your email once your order has been shipped. Please allow a few days for tracking updates to appear after dispatch.

Incorrect Address Information

Please ensure your shipping and billing information is entered correctly at checkout. Lumbarez is not responsible for orders delayed or lost due to incorrect shipping information provided by the customer.

Customs & Import Fees

International orders may be subject to customs duties or import fees depending on your country’s regulations. These charges are the responsibility of the customer.

Lost or Delayed Packages

While we work closely with our shipping partners to ensure timely delivery, delays caused by couriers, customs, weather, or other factors outside our control may occasionally occur. If you experience an issue with your order, please contact our support team and we will do our best to assist you.

Contact

For any shipping-related questions, please contact:
support@lumbarez.com